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Routing #:273976592


Members’ now have the option to remove and delete account information within Peoples Credit Union Mobile App and Online Banking. This will also remove your account access for all digital banking products including mobile and web. Removing this data and thus access to Peoples Credit Union Mobile App and Online Banking will have no effect on Membership Status or ability to obtain loans or open new share accounts.

Certain data may be retained for legitimate reasons such as security, fraud prevention, or regulatory compliance. Peoples CU may retain account information, transactions, device IDs, and IP addresses in the event the account was involved with fraud or illegal activity. Peoples Credit Union may archive user data deleted from the system for a period of time to investigate and resolve account issues for the above reasons, after which time it is deleted.

Finastra, Peoples CU core system service provider, archives user data deleted from the system to facilitate account recovery. The archived user data includes information that links the user to their credit union account(s) and their personalized settings. Archived user data cannot be used by Finastra to access financial accounts or other protected information. Finastra retains this archived data indefinitely for the duration of our business relationship, after which time it is permanently deleted.

To delete all such information contained within the Peoples Credit Union digital banking and rescind access to Peoples Credit Union Mobile App and Online Banking, please complete the Mobile App Deletion form and submit.

Mobile App Deletion Form

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