SECURE ONLINE BANKING

Routing #:273976592

Frequently Asked Questions

Who is eligible for membership?

Anyone who lives, works or worships in the surrounding 11 counties of Webster and Hamilton. The full list is: Boone, Calhoun, Franklin, Green, Hamilton, Hardin, Humboldt, Pocahontas, Story, Webster and Wright.

How can I join?

You can fill out your information here and bring it into any location. Additionally, if you just want to start in branch, please bring your Driver’s License (or other Government issued identification) and your Social Security number, $25 for a Savings and $50 for Checking opening deposits to any of our 3 locations.

What is a Credit Union?

Great Question! This page explains what a Credit Union is!

I can’t seem to login to Online Banking or the Mobile App. What should I do?

Please follow the instructions and help information on the right hand side of the login page. If you forgot your password, try the Forgot Password link. For first time users, make sure you select the ‘Setup Your Info’ link. If you still are not able to login, please give us a call and we can figure out the issue for you.

How can I sign-up for E-Statements?

This page explains how to sign up for E-Statements.

Can I make a withdrawal from my CD?

Yes, however there is a penalty for withdrawing prior to the maturity date (with the exception of posted dividends which can be withdrawn penalty free).

How do I make a change to my CD after it matures?

To make a change to a CD after is matures, contact us or stop by any Peoples Credit Union branches.

Changes can be made to CDs for up to 10 calendar days past the maturity date. If you would like to change the term or balance of the CD, it should be done within those 10 days. Once the 10 days have passed, the CD is locked into the new term at the current rate.

What is Mobile Banking?

Mobile Banking allows you to bring a virtual Peoples branch with you anywhere. View transactions and balances, set budgets and goals, pay bills, and make transfers, all from your Apple or Android device. Download the app today.

What terms are available for financing a used auto?

Most used autos can be financed for up to 72 months. Used autos that are less than 2 years old may be financed for up to 80 months, and the minimum loan term is 6 months. Check with your loan officer for details.

Is a down payment required for an auto loan?

Down payments are not usually required. Some exceptions may apply. Check with your loan officer for details.

What types of loans do you offer?

Mortgages, Home Equity, Vehicle, Recreational Vehicle (RVs, Campers, Boats, Motorcycles, Snowmobiles) Personal, Credit Card & More.

What should I do if I lose my Visa Debit or Credit card?

It is important to notify us immediately if your Peoples ATM, debit or credit card is ever lost or stolen. You block transactions call (800) 234-5354. If you block your card after hours, please visit a Peoples branch or contact us during normal business hours to get a replacement card.