PALS (Peoples Automated Line System) is now available. PALS is a computerized voice response system that provides you with nearly every service as a credit union teller. With PALS and a touchtone phone, your accounts are availableto you 24 hours a day, 365 days a year.
Before you call PALS, you will need to know: 1. Your
account number and account types. You can find these on your statement. 2. Your Personal Identification Number (PIN). The first time you access PALS you will be instructed on how to select your PIN.
Getting started Dial 1-877-478-3663 from any touchtone phone. You will hear the PALS greeting. Press 1 to use the Voice Response System.
To use
the Voice Response System (PALS)
1 For inquires 1.Specific account information 2.Account balances 3.Cleared checks, deposits, or withdrawal information 4.Interest/Dividend information 5.Loan information 6.Payroll information 7.Check current reates 8.Tax information
2 To transfer funds
3 Other Services 1.Change your password 2.Estimate a loan payment 3.Request copies 4.Report lost or stolen Debit Card 5.Report lost or stolen Credit card
4 Joint member inquires
5 Account balances
6 Cleared checks, deposits or withdrawal information
8 Withdraw Funds
PRESS * at any time to exit or end call. (Six electronic tranactions per month limit)
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